Advice and answers from the Super Dispatch Team

Dispatchers can visit the Order Details page on Carrier Dashboard and add their internal notes to an order. Internal notes are available only on the dashboard.

These steps are required to add internal comments to an order:

1. Click to the Load ID on the Orders list.

2. Click to the Add button on the Internal Notes section on the righ panel.

3. Enter your notes into the Note field and click to the Save button.

4. Your notes is displayed on the Internal Notes section:

Each internal note has author’s name and published date. Internal notes are sorted by published date: a newer note is on the top.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

Did this answer your question?