Advice and answers from the Super Dispatch Team

While the Internal Load ID field also appears within order Edit screens inside individual orders under Load ID in the dashboard, the value entered into this "Initial Load ID" field within the Settings page of the dashboard creates "an initial value" - from which automatically generated future Internal Load ID numbers will count up from.

Much like the beginning number you are able to choose when setting up a new checking account with a bank, the number you enter here will put in motion the automatically and incrementally generated values for all future Internal Load IDs.

Note: the "Internal Load ID" value remains secondary to any designated "Load ID" value which is the unique identifier for orders within your dashboard life cycle. It is also highly recommended that you consult your billing person before updating ANY Load ID field.

Note: remember to press the blue "Save" button to implement this change.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

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