Advice and answers from the Super Dispatch Team

In the dashboard (and as the fourth stage of the order life cycle), the Delivered screen tab contains orders that have been assigned to a driver, and not only marked Picked up, but also Delivered by a company driver.

These orders are accompanied by green letters that read "DELIVERED" in the dashboard, as well as in the mobile app within the Delivered orders screen.

Delivered is often the last stage of a fleet driver's work and where the billing department begins their work flow of sending the Invoice and BOL.

Note: Dashboard users can mark a load as Delivered inside the order edit screen by clicking the Status* drop down menu and clicking Delivered. Remember: this option should only be used as an override option. Press the Save Order button to complete this action.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

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