Advice and answers from the Super Dispatch Team

To manually Create a new Order when receiving information from a phone call, email or text (or other broker not listed on the PDF import list), the dashboard user should use the blue Create Order button.

By clicking the Create Order button, a blank order edit screen will appear containing all of the fields that are available within any new order. Simply enter any information into the fields that you have on hand and click Save Order. You can always come back later and enter information as it becomes available.

This order will appear as a New Load, and contain all regular order functions, such as Edit, Assign and Options.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

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