Advice and answers from the Super Dispatch Team

What do you do with a Quick Books Sync Error: "TxnID Cannot Be Linked" - and what does it mean???

It means: "When an Invoice is 'Marked as Paid' in Super Dispatch, the Invoice that had been previously synced with QB has changed and cannot be found."

Solution: click the blue View button at the bottom of the Sync Error email you received - follow those instructions.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

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