Advice and answers from the Super Dispatch Team

"Can I Edit the VIN Number in the Mobile App?"

Yes, click on "Details," then Edit. Update the "VIN #" field. Then, press Save.

Or, press the "Enter Vehicle Info" button and update the "VIN #" field. Then press Save.

As of our December 2016 update, the mobile user can Scan the VIN Barcode within an existing order without unintended order duplication. Instead, the VIN will be matched and vehicle info will be updated.

For further VIN matching clarification: The app matches VIN codes using the end of the VIN codes. For example, these VINs will match: WP0ZZZ99ZTS392124, ZTS392124, 392124. These VINs will not match: WP0ZZZ99ZTS392124, WP0ZZZ99.

If you need Help or further assistance, please contact Support chat on the bottom right of the screen.

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